Shipping Policy
Australia-Wide Free Shipping
We proudly offer FREE delivery Australia-wide on all orders.
📦 Order Processing Time
All orders are processed within 1–2 business days after confirmation.
Orders placed after 5:00 PM (AEST), on weekends, or public holidays will be processed on the next business day.
Processing includes order confirmation, freight booking, and dispatch preparation.
Orders are not packed or dispatched on weekends or public holidays.
🚛 Delivery Timeframes
Once dispatched, delivery typically takes:
3–7 business days Australia-wide
Delivery times may vary depending on:
Metro vs regional or remote locations
Delivery access conditions
Freight carrier scheduling
Estimated total delivery time:
4–10 business days (processing + transit)
Please note: All delivery timeframes are estimates and are not guaranteed.
🗺️ Delivery Areas
We deliver to all Australian states and territories.
Customers in regional or remote areas may experience longer transit times due to freight routing and scheduling.
🏗️ Heavy & Oversized Freight
Many of our products — including shipping containers, forklifts, shelters, and site accommodation units — are classified as heavy or oversized freight.
Important delivery requirements:
Delivery is carried out using specialised heavy transport.
The delivery site must provide safe and suitable truck access.
Customers are responsible for ensuring adequate space and clear access at the delivery location.
If site access is restricted, additional arrangements and fees may apply.
📅 Public Holidays & Warehouse Closures
We do not dispatch orders on:
Weekends
Australian public holidays
Scheduled warehouse closure periods
Orders placed during these times will be processed on the next available business day.
📞 Delivery Coordination
For large or heavy deliveries:
Our team may contact you to confirm site access and delivery details.
Deliveries occur during normal business hours unless otherwise agreed in writing.
Important Information
Delivery timeframes are estimates only. We are not responsible for delays caused by:
Severe weather conditions
Freight carrier delays
Inaccessible or unsafe delivery sites
Incorrect delivery information provided by the customer
