Shipping Policy

Shipping Policy

Australia-Wide Free Shipping

We proudly offer FREE delivery Australia-wide on all orders.

📦 Order Processing Time

All orders are processed within 1–2 business days after confirmation.

  • Orders placed after 5:00 PM (AEST), on weekends, or public holidays will be processed on the next business day.

  • Processing includes order confirmation, freight booking, and dispatch preparation.

Orders are not packed or dispatched on weekends or public holidays.

🚛 Delivery Timeframes

Once dispatched, delivery typically takes:

3–7 business days Australia-wide

Delivery times may vary depending on:

  • Metro vs regional or remote locations

  • Delivery access conditions

  • Freight carrier scheduling

Estimated total delivery time:
4–10 business days (processing + transit)

Please note: All delivery timeframes are estimates and are not guaranteed.

🗺️ Delivery Areas

We deliver to all Australian states and territories.

Customers in regional or remote areas may experience longer transit times due to freight routing and scheduling.

🏗️ Heavy & Oversized Freight

Many of our products — including shipping containers, forklifts, shelters, and site accommodation units — are classified as heavy or oversized freight.

Important delivery requirements:

  • Delivery is carried out using specialised heavy transport.

  • The delivery site must provide safe and suitable truck access.

  • Customers are responsible for ensuring adequate space and clear access at the delivery location.

  • If site access is restricted, additional arrangements and fees may apply.

📅 Public Holidays & Warehouse Closures

We do not dispatch orders on:

  • Weekends

  • Australian public holidays

  • Scheduled warehouse closure periods

Orders placed during these times will be processed on the next available business day.

📞 Delivery Coordination

For large or heavy deliveries:

  • Our team may contact you to confirm site access and delivery details.

  • Deliveries occur during normal business hours unless otherwise agreed in writing.

Important Information

Delivery timeframes are estimates only. We are not responsible for delays caused by:

  • Severe weather conditions

  • Freight carrier delays

  • Inaccessible or unsafe delivery sites

  • Incorrect delivery information provided by the customer

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